Effective Date: 21-03-2025

At Collection24x7, customer satisfaction is our priority. If you are not happy with your purchase, you may request a return or refund under the following conditions:

1. Eligibility for Returns

• Items must be returned within 3 days of delivery.
• Products must be unused, undamaged, and in their original packaging.
• Certain items (customized, perishable, or personal hygiene products) are not eligible for returns.

2. Refund Process

• Refunds are issued after product inspection.
• Refunds are processed to the original payment method within 3 days.
• Shipping charges (if applicable) are non-refundable.

3. Exchange Policy

• Exchanges are available for defective or incorrect items received.
• Customers must notify us within 3 days of receiving the order.

For return requests, contact us at 8003905226 or email us at collection24x7group@gmail.com.